First off, after a look at my pipework the job was discussed. I was provided with unbiased options throughout, and Neil was able to provide a quote straight away.
When Neil (+apprentice) turned up to do the work, they were well presented, on time and awake. Ready to get on straight away.
Job was completed on time (2 days) and to a professional standard. Took the time to go through everything, including how to change a rad, top up inhibitor and to work and program the nest that he had installed.
I will be getting Neil to do my service when it's due also.